agents

(User)[]

appearance?

WidgetAppearance | undefined

(Optional) The appearance settings like color scheme or custom texts.

features?

(KiteFeatures)[] | undefined

(Optional) A list of features that are supported.

targetId

string

The unique identifier of the Kite widget or email of the agent (example: 36cv69ao or vadim.ruban@wildix.com).

targetRouteId?

string | undefined

(Optional) The unique identifier of the route for time-based configuration.

targetService?

KiteTargetService | undefined

(Optional)

targetVariant

KiteVariant

welcomeMessages?

(WidgetWelcomeMessage)[] | undefined

(Optional) A list of welcome messages that should be visible to the user.