chat_completed
Example
{
"id": "group:12366d26-7d72-4beb-8646-50a46893",
"company": "it_w000001",
"time": 1721835773670,
"type": "chat:completed",
"integrationId": "s95eum",
"data": {
"id": "group:12366d26-7d72-4beb-8646-50a46893",
"time": 1721833973372,
"company": "it_w000001",
"type": "chat",
"duration": 0,
"subject": "Support Channel",
"direction": "OUTBOUND",
"tags": [],
"status": "MISSED",
"participants": [
{
"id": "jDo1hnOE337x",
"info": {
"id": "jDo1hnOE337x",
"name": "John Doe",
"email": "johndoe@example.com",
"picture": "https://pbx.wildixin.com/cticonnect/cticonnect_share/avatar_6660666.png",
"company": "it_w000001",
"pbxDomain": "pbx.wildixin.com",
"pbxPort": "443",
"pbxExtension": "230",
"pbxSerial": "000000000001",
"pbxUserId": "6660666",
"createdAt": "2024-03-29T15:30:46.845821Z",
"updatedAt": "2024-07-24T14:38:05.78351Z",
"type": "LOCAL",
"role": "AGENT"
}
}
]
}
}