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@wildix/wda-insights-client > GetCallCharacteristicsCommand

GetCallCharacteristicsCommand class​

Signature:

export declare class GetCallCharacteristicsCommand extends GetCallCharacteristicsCommand_base

Extends: GetCallCharacteristicsCommand_base

Example​

Use a bare-bones client and the command you need to make an API call.

import { WdaInsightsClient, GetCallCharacteristicsCommand } from "@wildix/wda-insights-client"; // ES Modules import
// const { WdaInsightsClient, GetCallCharacteristicsCommand } = require("@wildix/wda-insights-client"); // CommonJS import
const client = new WdaInsightsClient(config);
const input = { // GetCallCharacteristicsInput
  company: "STRING_VALUE",
  callId: "STRING_VALUE", // required
  flowIndex: Number("int"), // required
};
const command = new GetCallCharacteristicsCommand(input);
const response = await client.send(command);
// { // GetCallCharacteristicsOutput
//   status: "NONE" || "UNAVAILABLE" || "SCHEDULED" || "STARTED" || "SUCCEEDED" || "FAILED", // required
//   characteristics: { // InsightsCharacteristics
//     nonTalkTime: { // InsightsNonTalkTime
//       chunks: [ // InsightsNonTalkTimeChunkList
//         { // InsightsNonTalkTimeChunk
//           startTime: Number("long"), // required
//           endTime: Number("long"), // required
//         },
//       ],
//     },
//     interruptions: { // InsightsInterruptions
//       chunks: [ // InsightsInterruptionsChunkList
//         { // InsightsInterruptionsChunk
//           startTime: Number("long"), // required
//           endTime: Number("long"), // required
//           interrupter: "STRING_VALUE", // required
//         },
//       ],
//     },
//     duration: Number("long"),
//     sentiment: { // InsightsSentiment
//       score: Number("float"),
//       scoreByParticipant: [ // InsightsSentimentScoreByParticipantList
//         { // InsightsSentimentScoreByParticipantChunk
//           interrupter: "STRING_VALUE", // required
//           score: Number("float"), // required
//         },
//       ],
//       scoreByPeriod: [ // InsightsSentimentScoreByPeriodList
//         { // InsightsSentimentScoreByPeriodChunk
//           score: Number("float"), // required
//           participants: [ // InsightsSentimentParticipantScoreList
//             { // InsightsSentimentParticipantScore
//               interrupter: "STRING_VALUE", // required
//               score: Number("float"), // required
//               startTime: Number("long"), // required
//               endTime: Number("long"), // required
//             },
//           ],
//         },
//       ],
//     },
//     talkSpeed: { // InsightsCharacteristicsTalkSpeed
//       detailsByParticipant: [ // InsightsTalkSpeedChunkList
//         { // InsightsTalkSpeedChunk
//           interrupter: "STRING_VALUE", // required
//           averageWordsPerMinute: Number("short"),
//         },
//       ],
//     },
//     talkTime: { // InsightsTalkTime
//       detailsByParticipant: [ // InsightsTalkTimeChunkList
//         { // InsightsTalkTimeChunk
//           interrupter: "STRING_VALUE", // required
//           totalTime: Number("long"),
//         },
//       ],
//     },
//   },
// };