agents

(User)[]

agentsCount

number

channelId

string

channelType

ChannelType

chatId?

string | undefined

(Optional) A unique identifier that distinguishes each chat session within a channel.

company

string

customers

(User)[]

customersCount

number

direction

ChatDirection

event

LiveEventType

id?

string | undefined

(Optional) A unique chat channel identifier, distinguish each chat channel across different types.

participants

(ChatParticipantInfo)[]

service?

string | undefined

(Optional)

serviceTitle?

string | undefined

(Optional)

start

string

status

ChatStatus

subject

string

tags?

(ChatTag)[] | undefined

(Optional)

time

number