company

string

direction?

ChatDirection | undefined

(Optional)

duration?

number | undefined

(Optional)

id

string

participants?

(ChatAnalyticsRecordParticipant)[] | undefined

(Optional)

service?

string | undefined

(Optional)

serviceTitle?

string | undefined

(Optional)

status?

ChatStatus | undefined

(Optional)

subject?

string | undefined

(Optional)

tags?

(ChatTag)[] | undefined

(Optional)

time

number

type

string