actions?

(RouteAction)[] | undefined

(Optional) Actions that will be used if the specified route and the conditions within a specific action are met.

companyId?

string | undefined

(Optional) The unique identifier of the company when a service token is used.

routes?

(SmsConfigRoute)[] | undefined

(Optional) A list of routes that define different routing rules for the widget. Each route specifies a set of rules and a target to direct the interaction.

serviceNumber

string

serviceUri

string

An URI of the service which includes ID, PBX domain and port (example - 1@example.wildixin.com:443). The speicifed service is used during conversation creation which means that conversation can be linked to the same service as for phone calls.

target

RouteTarget

The primary target for the widget. This target is used if no route rules are matched. The target can be a service, an agent, or a bot, and it specifies where the widget directs its interactions.