Wilma API overview
Wilma 2.0 provides APIs for configuring and running AI agents, automating background work, and assisting agents during live calls and chats. The REST API is divided into services for agent management, channel runtimes, agent assist, and shared platform capabilities.
Base URLs
| Environment | Base URL |
|---|---|
| Production | https://api.wilma.wildix.com |
| Stable | https://api-stable.wilma.wildix.com |
| Stage | https://api-stage.wilma.wildix.com |
Authentication
Use a Wildix API key or bearer token as required by the operation. Each API reference lists the accepted authentication schemes and required scopes.
API references
| API | Description |
|---|---|
| Agents | Create and manage agents, versions, deployments, and access. |
| Assistant | Start assistant sessions, send turns, and stream session events. |
| Chat | Inspect chat sessions and stream events for conversation agents. |
| Voice | Control voice-agent sessions and inspect the voice protocol. |
| Workflows | Run background agent tasks and configure automations triggered by events or schedules. |
| Copilot | Configure agent-assist profiles, intents, evaluations, assets, and automations. |
| Copilot Sessions | Inspect live agent-assist sessions, context, and event history. |
| Artifacts | Manage files produced in Wilma sessions, including sharing and downloads. |
| Audit | Search Wilma configuration history and find references between resources. |
| Sandbox | Manage reusable execution environments for agent tools. |
| Secrets | Manage credentials and connections used by Wilma services and tools. |
| Skills | Create, publish, and manage reusable agent skills. |
| Tools | Manage Wilma tools, connectors, and their execution configuration. |
| Traces | Query and inspect traces for agent sessions, tools, and workflows. |